> Due To
> Login Failed Due To A Configuration Error
Login Failed Due To A Configuration Error
Do you send outbound mail directly to recipients via DNS? Solution The workaround for this issue is to re-start UCCX engine. Contact your administrator. Caught Exception = com.cisco.jtapi.DeviceOpenFailedException: SEP6C504DDBD71B: Device Restricted 271: Apr 04 09:52:57.255 EST %JTAPI-JTAPI-7-UNK:(P2-RmCm)[MIVR_SS_RM_RmMsgProcessor-349-0-RmMsgProcessor] [SEP6C504DDBD71B] getIPAddressingMode= 0 272: Apr 04 09:52:57.255 EST %JTAPI-JTAPI-7-UNK:[SEP6C504DDBD71B]InvalidStateExceptionImpl caught: Terminal is restricted 273: Apr 04 09:52:57.255 EST have a peek at this web-site
In order to resolve this issue, associate the Jtapi_rmcm user to the phone mac and complete these steps: Navigate to Device > Phone menu on the Cisco Unified CM Administration page. If the problem is still not resolved, try to stop and restart the Cisco Desktop Sync Server service. Categories Call Recording Cisco IM&P Cisco Jabber Cisco Licensing Cisco Live Cisco Paging Cisco PCD Cisco Prime Collaboration Manager Cisco Security Cisco Spark Cisco Telepresence Cisco UAC Cisco UC Cisco Unity The user right SeCreateTokenPrivilege (Create a Token) is requited to call NTCreateToken - on most/many editions of Windows this is already assigned to the local system account. https://social.technet.microsoft.com/Forums/exchange/en-US/fccfaa5c-378d-4563-9e65-934c77ef0a65/please-help-the-message-cannot-be-delivered-due-to-a-configuration-error-on-the-server?forum=exchangesvrgenerallegacy
Login Failed Due To A Configuration Error
Note:Make sure that the password for the RM JTAPI user is set to never expire. In this case, it is the CIPC. Based on how many CTI Managers you have, do the same for all. Problem: Misleading IPv6 error message on CAD login Agents attempting to login to CAD receive this error: CAD cannot login user due that IPV6 is not supported on Cisco Agent Desktop.
Then select Collect Traces. Failure to Login to Agent Desktop - RM JTAPI Provider UserID CCX Supervisor is not seeing Agent CSQ StaticsReports Create a free website or blog at WordPress.com. %d bloggers like this: All rights reserved. Login Failed Due To A Configuration Error With Your Phone And Jtapi Or Unified Solution From the Cisco Unified Communications Manager Administration page, go to Device > Device Settings > Common Device Config.
Please ask your system administrator to associate your phone with the RM JTAPI provider user ID according to the instructions in the administrator guide. You can optionally use passwd authentication but there still needs to be an active directory user. cvs [login aborted]: cvsuser: no such user So I also need to use the CVSNT Server Control Panel Server Settings tab to change the "run as user" setting to something other Get 1:1 Help Now Advertise Here Enjoyed your answer?
If not, associate the agent phone with the RMCM user. Uccx Login Failed Due To A Configuration Error I am sure this guyis a real asset to the company that he supports, especially if he would advise them to turn off spam and virus filtering for a week and otherwise OPEN TAC CASE🙂 Like this:Like Loading... Problem: Login Attempt Failed due to Peripheral Offline An agent is unable to log into the Cisco Agent Desktop and receives this error message: Login attempt failed due to Peripheral Offline
Login Failed Due To A Configuration Error Cisco Agent Desktop
Yes No Feedback Let Us Help Open a Support Case (Requires a Cisco Service Contract) Related Support Community Discussions This Document Applies to These Products Unified Communications Manager (CallManager) Unified Contact Related Information UCCX: Cisco Agent Desktop Error "unable to download file" Agent Unable to Log Into Cisco Agent Desktop Cisco Agent Desktop - Corrupt License File Cisco IPCC Express Fails to Login Failed Due To A Configuration Error Remove ordb.org from your filter on your exchange server One your Exchange Server Manage go to your message Delivery and select properties. 0 LVL 5 Overall: Level 5 Exchange 1 Login Failed Due To A Configuration Error With Your Phone And Jtapi Or Cucm All of the devices used in this document started with a cleared (default) configuration.
The CRS Engine is enabled in Serviceability Utility. To Resolve: Remove the old device from the RMCM Application user. Now I can turn systemauth off in CVSROOT/config at which point I should in theory be able to log in as cvsuser, but clarly that wont work: C:\Documents and Settings\Administrator.T3>set CVSROOT=:pserver:cvsuser The agents log out from CAD. Login Failed Due To A Configuration Error Please Ask Your System Administrator
Bookmark the permalink. Click Search. Basically you can either use 'system authentication' (ie: windows active directory) or you can use passwd authentication. The message cannot be delivered due to a configuration error on the server.
Solution Complete these steps in order to resolve this issue: Make sure that the shared location and read/write file access is properly established for the DESKTOP_CFG configuration file. Switch To User Failed Due To Configuration Error Please ask your system administrator to associate your phone with the RM JTAPI provider user ID according to the instructions in the administrator guide.Please suggest.Thanks & Regards,Sasi G I have this Subscribe to our monthly newsletter for tech news and trends Membership How it Works Gigs Live Careers Plans and Pricing For Business Become an Expert Resource Center About Us Who We
Solution The CCX 7.0 SR4 release notes describe this as an expected behavior with CUCM 7.1.3 in two cases. "Preventing agent login if JAL or DTAL is enabled on the agent
CDAUI2082 Error You cannot login to Cisco Agent Desktop. Microsoft Customer Support Microsoft Community Forums MenuExperts Exchange Browse BackBrowse Topics Open Questions Open Projects Solutions Members Articles Videos Courses Contribute Products BackProducts Gigs Live Careers Vendor Services Groups Website Testing All I know is that it isn't an Exchange error - I can't see how it is his server, as that would affect ALL outbound mail. Gather the Cisco Agent Desktop Logs Complete these steps in order to enable debug tracing: Set the trace level to equal 204 in the file c:\Program Files\Cisco\Desktop\config\fastcalllocal.ini.
I create alias users: "cvs passwd -r cvsuser -a user1" > 5. AHAHAHAHAHAHA, I would politely point out that people who don't know how to configure a simple PTR record are in no position to recommend anything to anyone :) Is groupshield doing As the recipient, it is mighty hard to troubleshoot - you need to see the message tracking logs on the sending server to find out what happened, which you don't have Select the ‘CCX Engine' for the log type and ‘All UCCX Server'.
This entry was posted in Cisco UC, Finesse, UCCX and tagged Finesse, JTAPI, UCCX by ben. See More 1 2 3 4 5 Overall Rating: 5 (2 ratings) Log in or register to post comments Sasikumar Gunas... Perhaps your backup MX record is pointing to an outdated mailserver? >>1/4 of their employee's can send email and the other 3 get this bounce back. Verify that you use the correct Cisco CallManager password.
In other words, this could be due to a password mismatch between the RM JTAPI user and the JTAPI user. This issue occurs with CAD agents using Extension Mobility, where the User Device Profile has directory number(s) with the Automatic Call Recording Option enabled. Related Leave a Reply Cancel reply Enter your comment here... Events Experts Bureau Events Community Corner Awards & Recognition Behind the Scenes Feedback Forum Cisco Certifications Cisco Press Café Cisco On Demand Support & Downloads Login | Register Search form Search
The information in this document was created from the devices in a specific lab environment. Join & Ask a Question Need Help in Real-Time? Solution This is a configuration problem where the error message points to a device association issue. Thanks so much! -Mike See More 1 2 3 4 5 Overall Rating: 0 (0 ratings) Log in or register to post comments ActionsThis Discussion 1 Votes Follow Shortcut Abuse PDF
add cvsuser: "cvs passwd -a cvsuser" and set its password > 4.